Frequently Asked Questions
Moving can feel overwhelming, but the right information can make all the difference. At Professional Moving Company, we’re dedicated to making your move simple and hassle-free. Here are answers to some of the most frequently asked questions.
Our range of moving services includes:
- Private moving: relocations for you and your family.
- Company moving: office and corporate relocations.
- Senior moving: assistance with moves for the elderly.
- International moving: help with moves abroad.
- Furniture assembly/disassembly: We pack all your belongings in your old house and unpack them in your new home.
- Packing/unpacking: full packing and unpacking services.
- Moving lift: external lifts for hard-to-reach areas, like apartments on a higher floor.
- Student moving: affordable options for students.
- Expat moving: we help you move as an ex-pat.
- Piano moving: safe transport of pianos.
For more details, visit our services.
Here’s how we make sure your items stay safe during your move:
- We use high-quality materials such as trolleys, ropes, and protective blankets.
- You can get insurance coverage up to €2 million for all items moved. Please note, there is a €500 own-risk amount per claim per item. Submit claims within 2 days (48 hours) after your move.
- Our experienced movers are trained to handle your belongings with the utmost care.
For more details, check our terms and conditions.
Here’s a breakdown of the rates for our moving services:
- Starting from €19 per hour for movers.
- €39 per hour for a small moving van.
- €50 per hour for a large moving van.
The total cost depends on factors such as the items' volume, your move's distance, and any additional services requested. Request a quote for a price that suits your situation and needs.
Book your move at least 2 to 4 weeks in advance. This allows enough time for us to prepare and ensure availability. However, if you need to move sooner, feel free to contact us. We will do our best to help you.
Yes, we offer packing materials such as boxes, tape, and protective wraps. You can buy or rent these directly from us to make sure your items are packed securely.
For safety and legal reasons, we cannot move dangerous materials, perishable items, or anything that isn’t properly packed. Please make sure all your items are packed securely in boxes or bags before the move.
If you need to cancel or reschedule your move, please contact us as soon as possible. If you cancel your move within 3 days (72 hours) before the moving date, we will charge the full cost. If you cancel within 14 days, you will pay 15% of the total amount.
For more details, please refer to our terms and conditions.
Yes, we offer secure storage for your belongings during your move. Need temporary storage or is your new place not ready yet? No problem, we’ll keep your items safe. When you’re ready, we’ll deliver them to your new address.
To get ready for your move, please:
- Pack all your belongings securely in boxes or bags, and label them. If you have opted for our packing service, then we will handle this for you safely and efficiently.
- Tell us about any fragile or special items at least 2 days (48 hours) before your move.
- Make sure everything is packed and ready for transport on your moving day. We may not be able to move items that aren’t properly packed.
For more helpful advice, visit our moving tips.
If you have any specific requests for your move, please send them to us in writing at least 2 days (48) hours before the scheduled date. This will help us make the necessary arrangements to make sure your move goes smoothly.
Didn’t find the answer to your question or need more details? Contact us at [email protected] or call +31 618225041.
